Modern testing for modern stacks

We have gotten into the habit of thinking deeper about one topic on a weekly basis. We pick topics based on anything interesting we read - so the topics can range from 'how to express the value of testing' to 'Dieter Rams' design principles' to 'effective remote work habits'. Employees are guided to spend no more than one hour researching the topic online. The emphasis is on coming up with their own ideas and interpretations. We then meet as a group to exchange ideas. I love this habit and consider it one of the more unique benefits you will enjoy at Qxf2.

Topic: Amazon - Day 1 Philosophy

16-May-2017

This is a letter to the shareholders by Jeff Bezos who sketched out a philosophy that he calls "Day 1" and "Day 2".

References:
https://www.sec.gov/Archives/edgar/data/1018724/000119312517120198/d373368dex991.htm

Our thoughts

Arun

I like the phrase Day 1 philosophy. I also like the factors identified in this letter - customer obsession, skepticism for proxies, rapid decision making and embracing external trends. I like that he admits that he is not sure what all is required (in spite of running Amazon for decades now!) to keep the Day 1 philosophy going. I especially like the 'disagree and commit' idea. Too many startups are going to wage petty battles over already taken decisions. In such companies, the majority of the employees are simply going to avoid fighting and just follow whatever decision is taken. I'm happy he captures what a lot of early stage employees hate about processes - they end up as proxies for some result. If you are interested, read the letter he wrote in 1997. What is impressive is that Amazon has backed up the words with continuous and large investments into R&D.

Avinash

Its amazing how Amazon has been able to achieve success in 2 completely different fields. Its also more amazing to know that Jeff has been able to maintain this kind of process in such a big company. I agree to most of his points like Embrace External trends, focus on customer needs etc. I am not sure of the High-Velocity Decision Making, probably very hard to do it bigger companies, but since they have achieved it and been successful its great. I also liked the "disagree and commit " idea here.

Indira

This article is very inspiring and very well organized. I felt the day 1 philosophy quite different. The founder Jeff Bezos plans to stay ahead in the market. Its not easy to execute and this shows his personality and how is able to visualize the future. I agree with all his points like - focusing on customer needs instead of focusing on competitors. He want his employees to stay ahead of customer needs. I agree the concept of "Focus on results and not process". He wrote about the importance of staying in line with trends to remain relevant which i completely agree. Finally, he emphasizes on speedy decision making. He recommends making decisions with 70 percent of available information, instead of 90 percent. To ensure speediness in teamwork he wants his employees to use of the phrase "disagree and commit."

Annapoorani

The author mentioned how he prevented amazon from slipping into stasis, irrelevance or painful decline followed by death. He is very much clear that day 2 is really painful and should stop to fall into day 2. He mentioned some key points to keep the liveliness of day 1. Those are customer obsession, a skeptical view of proxies, the eager adoption of external trends, and high-velocity decision making. When I read this I like customer obsession and the eager adoption of external trends. When I come to customer obsession, either we can be competitor focused or product focused, we should more focus on customers. We should work what they like, we have to add more useful features to our product without any customer requirements. That's the only way we can keep fortify our day 1 vitality. Technology, especially when widely adopted, is always a major disruptor and game-changer, and there are many examples of industry leaders who ignored technological change and suffered greatly for it.

Smitha

I like the article but I don't know about the takeways to include it in my work. It gives a practical approach. I like the way he has described customer obsession and processes. He talks about embracing trends, we do that in Qxf2 too, I think its important. He explained the high velocity decision making very well, thats my favorite bit in this article. I totally like the phrase disagree and commit and the example. He gives an example of how he agrees to his team, its his opinion but his commitment to go their way.

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